What to do next
- Identify the item’s condition at move-in and its approximate age.
- Describe the change without using the landlord’s label as the conclusion.
- Compare the proposed remedy and amount with the actual loss shown by the records.
Evidence to collect
0 / 4Scope and limits
This is a self-service information page for California renters. It does not review your documents, decide a dispute or replace qualified help for urgent, high-value or complex matters.